Privacy policy

Last Updated: [02/06/26]

This Privacy Policy describes how Entrprize™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from entrprize.com (the "Site") or otherwise communicate with us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We collect this information directly from you, automatically through your device, or from third parties.

  • Device Information (Automatically Collected): Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information (Collected from You): Name, billing address, shipping address, payment information (including credit card numbers, PayPal email, or Apple Pay details), email address, and phone number.

  • Customer Support Information: Any information you provide when communicating with our support team at support@entrprize.com.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you up to date on new products, services, and offers, and screening orders for potential risk or fraud.

Specifically, we use your information to:

  • Fulfill and manage your orders, payments, and shipping.

  • Communicate with you regarding order confirmations, updates, or customer support.

  • Screen our orders for potential risk or fraud (in particular, your IP address).

  • Provide you with targeted advertisements or marketing communications we believe may be of interest to you.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).

  • Fulfillment Partners: We share your shipping address and phone number with our dropshipping suppliers and domestic US shipping carriers (like USPS, FedEx, DHL) strictly to fulfill and deliver your pet supplies.

  • Analytics & Marketing: We use tools like Google Analytics and Meta Pixels to help us understand how our customers use the Site and to optimize our advertising campaigns.

We may also share your Personal Information to comply with applicable US laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising & Cookies

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications.

  • Cookies: Our Site uses cookies to improve your browsing experience, remember your actions, and perform backend analytics. You can control and manage cookies through your browser settings. Blocking cookies may affect your user experience on our Site.

     

  • Do Not Track: Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

5. Your Rights (US State Privacy Rights)

Depending on where you live in the United States (such as California, Virginia, Colorado, etc.), you may have specific rights regarding your personal information under state privacy laws (including the California Consumer Privacy Act or CCPA). These rights may include:

  • The Right to Know/Access: The right to request the specific pieces of personal information we have collected about you.

  • The Right to Delete: The right to request that we delete personal information collected from you.

  • The Right to Correct: The right to request that we correct inaccurate personal information that we maintain about you.

  • The Right to Opt-Out of Sale or Sharing: We do not sell your personal information for monetary value. However, we do share data with advertising partners for targeted marketing, which may be considered "sharing" under certain state laws. You can opt-out of targeted advertising by contacting us.

     

To exercise any of these rights, please email us at support@entrprize.com with the subject line "Privacy Rights Request".

 

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@entrprize.com.